Frequently Asked Questions

Frequently Asked Questions

I Purchased a Novel Study From Your Website and Didn't Receive a Link To My File.

Please note that any purchases made using a government email address may result in your link being blocked by a spam filter. To avoid this problem we recommend using a personal email address to complete your purchase. If you have any problems downloading your file, you can contact us at info@reednovelstudies.org and we will gladly send you a new copy of your file. If you ever delete or misplace your file, you can use the same link to download your item up to five times.

Do You Send a Physical Copy of The Novel Study To My Home/Street Address?

All of the products featured on our website are digital downloads, so you will not receive a physical copy upon purchase. However, we will be offering printed versions of our novel studies in the near future!

Do You Have a Multi-license Option Available For Purchasing Your Novel Studies?

Yes! Email us so we can arrange a multi-license price for 50% off an individual novel study ($8.50 for the first copy, and $4.25 for each additional copy). We will also be making this option available to our print products in the future.

How Do I Know That Your Website Is Secure To Purchase Digital Goods?

Our website has been certified with an SSL Certificate by our website provider. This means that all purchases made on this website are safe and secure. You can find more information on SSL Certification by clicking on the following article.

Do Your Novel Studies Meet The Educational Requirements For My Country?

Our novel studies meet a number of educational requirements taught are throughout the United States, Canada, Australia, Ireland, New Zealand, the United Kingom and many other English speaking countries across the world.

Can I Help You Build Your Website, Or Buy Advertising Space?

While we do appreciate the offers for help with our website, we are not looking to hire anyone, or sell any advertising space in the near future. Any emails relating to these questions will be recognized as spam, and will now generally receive a response.

Can I Share Your Products With My Fellow Teachers/Educators?

Our novel studies are intended for a single classroom setting only, but we always appreciate word of mouth advertising! However, we ask that you do not post any of our products on the Internet, or any site that can be accessed by the public. However, feel free to continue using our products with every new school year.

Do You Have A Shopping Cart Option Available For Purchasing Multiple Products?

Unfortunately we do not have a shopping cart feature on our website at this time (coming soon). However, we do currently have a bulk purchase option available to our customers. All you need to do is send us an email (info@novelstudies.org) with a list of the novel studies you would like to purchase, and we will send you an invoice for the total amount (including a 15% discount). Once payment has been received, we will send you an email with the novel studies included.

Do You Offer a Return Policy For Your Novel Studies?

Due to the fact that we sell digital goods, we do not offer a return policy for any of the products sold on this website.

Will You Be Doing a Novel Study For 'Insert Book Title Here'?

We love to hear suggestions for which novel studies we should be providing to our customers in the future, so any suggestions you give us will be taken into consideration. We are especially grateful to any teachers and educators who informs us of any new novel that his or her school district will be adopting in the coming year.

I Found an Error In One Of Your Novel Studies!

We take great pride in delivering high quality resources to our customers, so if you happen to receive a novel study with an error in it, we would be happy to send you a copy of your file with the necessary corrections.

One of The Links on Your Website is Broken!

Please keep in mind that we are a small, family owned business, so mistakes like this are bound to happen now and then. Any help you can give us by pointing out errors with this website would be greatly appreciated.

Are Your Novel Studies Written For a Religious Audience or a Non-Religious Audience?

While Reed Novel Studies is proud to operate on Christian principles, all of our novel studies are actually written for a secular market. However, several of our novel studies contain questions relating to religion due to their faith based plot-lines ('Robinson Crusoe', 'The Swiss Family Robinson', 'Jacob Have I Loved', 'The Lion, The Witch and The Wardrobe', etc).